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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ling li

August 5, 2025

5  out of  5
rating by ling li
"Since meeting JD in 2023, he’s offered me many helpful recommendations on my auto and homeowners insurance."
We responded:
"I am glad to hear you had a good experience with our Germantown office. Please never hesitate to reach us any time you need us!"
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Nussara Wong

August 4, 2025

5  out of  5
rating by Nussara Wong
"One of the best"
We responded:
"Thank you, Sara! It is truly a joy for our team to work alongside you. We do not take your trust in us, for granted. We look forward to continually working with you!"
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Ronnie T

August 4, 2025

5  out of  5
rating by Ronnie T
"I wholeheartedly endorse JD and the team for all of your insurance needs. You hope to never need them, but when you do, they exhibit concern, professionalism, integrity and honesty as they work to meet your needs. We have been with this group, starting with Chip Hunter for over 30 years. Give them your business and relax. They have your best interest in mind."
We responded:
"What an incredible review. This hit home to us. Our Germantown team greatly appreciates your words and it is our pleasure to work with you and serve you with your insurance needs."
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Simple Tax Solutions

August 4, 2025

5  out of  5
rating by Simple Tax Solutions
"He gets the job done. I love dealing with him . The insurance is reasonable."
We responded:
"Thank you for putting your trust in our team. It means the world to us and we do not take it for granted!"
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Josh Mckenzie

August 4, 2025

5  out of  5
rating by Josh Mckenzie
"J.D was Very Helpful. And would Highly Recommend Him."
We responded:
"Thank you, Josh! JD is a great asset to our Germantown team and your words are testament to that. We look forward to continually assisting you with your insurance needs!"
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joseph Johnson (LilJoFromDaVega)

August 4, 2025

5  out of  5
rating by joseph Johnson (LilJoFromDaVega)
"Great service when needed every time"
We responded:
"Thank you for the 5 star review regarding your experience with our Germantown team. We greatly appreciate it and look forward to continually working with you!"
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chris bradley

August 4, 2025

5  out of  5
rating by chris bradley
"Love working with JD he is extremely helpful and takes time to understand my insurance needs."
We responded:
"Thank you, Chris. JD is a great asset to our team and we appreciate you highlighting your experience with him!"
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Lisa Goodfellow

August 2, 2025

5  out of  5
rating by Lisa Goodfellow
"Personalized service. Either answered phone a gave a timely call back. Researched extra information and followed up after email."
We responded:
"Lisa, thank you for your kind review. It has been our joy and privilege to serve you and we look forward to doing so!"
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Skiler Joi

August 1, 2025

5  out of  5
rating by Skiler Joi
"Love Love Love Caleb and his team, especially JD! He’s always there to answer any questions that I have."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Cindy Lubiani

July 31, 2025

5  out of  5
rating by Cindy Lubiani
"J.D was very helpful in swapping our insurance over when we moved from TN to MS. A very seamless process!!"
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Abundance Beauty

July 31, 2025

5  out of  5
rating by Abundance Beauty
"Natasha was a great help in my moving process and everything was done fast."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Pat Stevenson

July 31, 2025

5  out of  5
rating by Pat Stevenson
"This is a great place to get insured through Natasha was very helpful she made everything easier and got me the best price"
We responded:
"This is a great place to get insured through Natasha was very helpful she made everything easier and got me the best price "
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Jodie Harden

July 31, 2025

5  out of  5
rating by Jodie Harden
"As a client of Caleb’s insurance company, I had some questions about a recent bill I received. Over the next 2-3 days, Logan Shaw was the rep who worked with me. She gave me “Outstanding” service, answered all my questions and kept me updated. It is people like Logan who make dealing with insurance issues painless! If Caleb gives awards to his staff, I nominate her for Employee of the Month."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs"
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Brady Johnston

July 31, 2025

5  out of  5
rating by Brady Johnston
"I have been with Caleb for YEARS! Through every life event and every turn, his unparalleled service and solutions have been just what my family has needed. I highly recommend giving his team a call!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Hannah Johnston

July 31, 2025

5  out of  5
rating by Hannah Johnston
"I’ve had my home and auto insurance with Caleb Hollingsworth for over 8 years, and I couldn’t be happier with the service. Caleb is incredibly responsive, whether I’m asking a quick question or needing coverage for a new car right away—he’s always on it. He consistently finds me the best rates and makes the whole process simple and stress-free. I highly recommend Caleb and his team to anyone looking for trustworthy, reliable insurance support. They truly go above and beyond!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Alexis Dunn

July 31, 2025

5  out of  5
rating by Alexis Dunn
"JD was great! Very informative and helpful"
We responded:
"Thank you, Alexis! JD is a true asset to our team and we are fortunate to have him. We look forward to continually working with you!"
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WynzarienMustang BatBenz

July 30, 2025

5  out of  5
rating by WynzarienMustang BatBenz
"JD help me out a lot cause i was paying 500 for my insurance"
We responded:
"Thank you for highlighting your experience with JD on our Germantown team. This meant the world to him. We appreciate you and look forward to working with you."
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Mohammad Ibrahim

July 30, 2025

5  out of  5
rating by Mohammad Ibrahim
"JD is the best agent! I highly recommend him because he is always answering my calls and helping me to the best of his ability! If you are looking for an agent I highly recommend JD!"
We responded:
"Wow, what a great review. Thank you so much for those kinds words. We have always enjoyed working with you and look forward to the coming years!"
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Liz

July 29, 2025

5  out of  5
rating by Liz
"I had a wonderful experience working with JD Leavell. He was extremely helpful and made sure to fully answer all of my questions. I was nervous shopping for home insurance for the first time and he really made it a great experience for me. He was straight forward and transparent about all of the fees. I would definitely recommend him to anyone!"
We responded:
"Thank you! JD, on our Germantown team, is always willing and ready to assist customers with their insurance needs for home, auto and life. Thank you for spotlighting his service!"
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Brian Carr

July 29, 2025

5  out of  5
rating by Brian Carr
"Really appreciate working with JD on our home and auto coverage. He was very patient and accommodating with our crazy schedule, offered sound advice on our options and got everything processed for us timely. Great experience!"
We responded:
"Thank you, Brian. JD is a key to our Germantown team and customer experience. He truly values getting the right coverage selected for his insureds. Thank you for your trust in us!"
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diamond winners

July 29, 2025

5  out of  5
rating by diamond winners
"Natasha Poluga was very helpful and patient. Her communication was amazing and she was well prepared to answer any questions I had. Responds super quick and she’s overall a nice agent who’s loves what she does!"
We responded:
"Thank you for your words here. Natasha does a great job and always lets the customers' needs dictate the conversation. She truly cares. We look forward to working with you!"
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Ari Elle

July 28, 2025

5  out of  5
rating by Ari Elle
"Natasha was very helpful!! The process was smooth and she even offered auto insurance & I will definitely be taking up the offer!! Thanks again Natasha!"
We responded:
"Thank you for your kind words. Natasha is a great asset to our team and we appreciate you highlighting your experience with her. Our Germantown team looks forward to continually working with you!"
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Natasha Wynne

July 25, 2025

5  out of  5
rating by Natasha Wynne
"Thanks for being such an awesome Agent. You made life so easy for me from the very first call. Continue to serve the people what they need."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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cosimo ladiana

July 24, 2025

5  out of  5
rating by cosimo ladiana
"Caleb and JD have been consistently helpful and professional. They made the process straightforward, answered questions clearly, and ensured everything was handled properly. I appreciate their support—definitely a 5-star experience."
We responded:
"Thank you, Cosimo! We appreciate you and it has been great working with you!"
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Jeff Spencer

July 23, 2025

5  out of  5
rating by Jeff Spencer
"J.D. was extremely professional, answering all questions I had, recommending ways to save money on insurance and working with me throughout the process of getting a life insurance policy through State Farm. So much so that I moved my home and auto to him as well. Could not recommend him any more highly."
We responded:
"Jeff, we appreciate your trust in our team. We do not take that for granted. We look forward to assisting you for years to come!"