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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca Craig

Rebecca Craig

May 15, 2026

5  out of  5
rating by Rebecca Craig
"Excellent agent. Had all the answers to my questions. Very professional on the phone."
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Sophia Rose

May 8, 2026

5  out of  5
rating by Sophia Rose
"So friendly and personable! Super transparent."
We responded:
"Thank you, Sophia. Your words mean a lot to our team here. We looking forward to working with you on your insurance needs and hope you have a great week ahead!"
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Mallory Grinder

May 8, 2026

5  out of  5
rating by Mallory Grinder
"Logan is the best! You know nothing about how anything with insurance works? She’s got you covered, literally!!!"
We responded:
"Logan is great! Thank you for mentioning her in your 5 star review. We greatly appreciate it, Mallory, and thank you for allowing us to assist you with your insurance needs!"
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Ashley Neal

May 6, 2026

5  out of  5
rating by Ashley Neal
"Mark has been wonderful to work with! He truly wants what’s best for his clients and so helpful with navigating finances! He has helped me understand a lot more about 401Ks and investments."
We responded:
"Hey Ashley! You are so right. Mark is as genuine as they come and we are very fortunate to have him on our team. Thank you for highlighting him!"
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Hailey Givens

May 6, 2026

5  out of  5
rating by Hailey Givens
"Virginea Jacobs is absolutely amazing! Highly recommend her! Super speedy with responses, very knowledgeable, and was able to get me what I needed!"
We responded:
"Thank you, Hailey! We are fortunate to have Virginea on our team. She really cares about our insureds and ensuring they have the right insurance in place. Thank you for allowing our team to assist!"
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Carol Distretti

May 4, 2026

5  out of  5
rating by Carol Distretti
"Logan was great. Polite, knowledgeable, and saved me a lot of money, 😊 so glad I was referred to State Farm"
We responded:
"Thank you, Carol. Logan is great! We appreciate you and look forward to assisting you with your insurance needs!"
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Pat St

May 1, 2026

5  out of  5
rating by Pat St
"OMG, WE HAD AN OPPORTUNITY TO ACTUALLY SPEAK WITH AN INSURANCE AGENT THAT REALLY TOOK THERE TIME AND WORKED WITH US TO MEET OUR INSURANCE NEEDS, THANKS CALEB WE WILL RECOMMEND YOU TO EVERYONE"
We responded:
"Thank you for your kind review. It means a lot to me and my team. We thoroughly look forward to working with you and assisting you. Have a wonderful holiday season."
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Gururaj Rao

April 14, 2026

5  out of  5
rating by Gururaj Rao
"Logan was very patient and great to work with. Very responsive and provided all the information I was looking for!"
We responded:
"Wow, thank you for that great review. It meant a lot to our Germantown team and to Logan. We appreciate your business and trust in our team!"
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Joshua

March 30, 2026

5  out of  5
rating by Joshua
"Rhonda was awesome. Very efficient and direct. Made changes to my policy quickly with no hassle."
We responded:
"Thank you, Joshua! We appreciate you and thank you for highlighting Rhonda's great customer service with your insurance needs. She does a fantastic job. We hope you have a great week ahead!"
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Gordon Crabb

March 19, 2026

5  out of  5
rating by Gordon Crabb
"J.D. Leavell is very polite and knowledgeable about State Farm Insurance. March 19, 2026. I was having trouble with my app. Ms. Logan assisted me with getting it up and running. Ms. Logan was very knowledgeable, polite and patient. I would give her a 5 STAR rating."
We responded:
"Thank you, Gordon! We are fortunate to have both, JD and Logan on our team. They carry a wealth of knowledge and experience between the two. We appreciate you trusting our team for your insurance needs!"
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Kevin Mosby

March 18, 2026

5  out of  5
rating by Kevin Mosby
"Thank you Lacy for all your help with my renters insurance."
We responded:
"Hey Kevin! Thank you for highlighting Lacy's great customer service. She truly cares and does a great job for our customers. We appreciate you!"
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JR Ewing

March 17, 2026

5  out of  5
rating by JR Ewing
"Quick action on needed paperwork. Thank You Logan."
We responded:
"Think you for highlighting your experience with Logan. Logan is a great asset to our team. We look forward to serving you and your insurance needs now and in the future."
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Raterrika Mathews

March 16, 2026

5  out of  5
rating by Raterrika Mathews
"I spoke with Jay and he was so nice! We were able to get me a auto quote that I agreed and locked in on. Thank you so much!"
We responded:
"Thank you for letting us know about your experience with Jay, on our team. We are fortunate to have Jay with us. Thank you for allowing us to serve you with your insurance needs!"
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Madison Wax

March 5, 2026

5  out of  5
rating by Madison Wax
"Lacy was incredibly helpful and made the whole process so easy. She quickly helped get the corrections made to my policy and made sure everything was accurate. She was professional, responsive, and took the time to explain things clearly. I really appreciated how smooth she made the experience."
We responded:
"Thank you, Madison. Your words mean a lot to us and to Lacy. We are fortunate to have her on our team. We look forward to continuing to serve you in your insurance needs!"
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Michael Loving

February 23, 2026

5  out of  5
rating by Michael Loving
"J.D. Leavell Did an amazing and professional job. While giving me a quote on homeowners, he found out he could save us on Auto Insurance as well. He explained everything thoroughly and made insurance buying very comfortable and easy! Reach out to him and let him help you cause he will treat you more like a friend than just a client. He even asked how the significant other reacted to the surprise house on valentines day after I hadn't had a chance to talk to him in a few weeks. So he truly cares and pays attention to your needs!"
We responded:
"Michael! Congrats on the new house, sir. We hope you having been doing well. Thank you for highlighting your experience with JD. That means a lot. Enjoy your week ahead and we look forward to helping you with your insurance needs!"
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Ashton Knight

February 19, 2026

5  out of  5
rating by Ashton Knight
"So Sweet (no pun intended) and made sure everything was taken care of. Thank You Leigha!"
We responded:
"Baha, we see what you did there. That was punny. We appreciate you and the opportunity to serve you with your insurance needs. Thank you for the encouragement for Leigha as well!"
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Brady Johnston

February 17, 2026

5  out of  5
rating by Brady Johnston
"They are the best! Highly recommend!"
We responded:
"Brady, you are a treasured customer. We always enjoy working with you. Thank you for highlighting our Germantown team. We look forward to assisting you with your insurance needs now and in the future!"
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Jon Mitchell

February 14, 2026

5  out of  5
rating by Jon Mitchell
"JD is so easy to work with and always finds the best specials possible. Professional and polite"
We responded:
"Jon, thank you for going out of your way to mention JD, with our Germantown team. He is truly a great asset to us and cares for his customers. We hope you have a great week ahead and we look forward to working with you!"
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Jessica Paige

January 23, 2026

5  out of  5
rating by Jessica Paige
"J.D. Leavell was super helpful and not pushy. Thank you so much for all of your help in getting me the best plan!"
We responded:
"Hey Jessica! Thank you for your kind words and highlighting your experience with JD. He is a huge asset to our team and we are fortunate to have him. We look forward to working with you on your insurance needs!"
Profile photo of Alexzandria Velazquez

Alexzandria Velazquez

January 7, 2026

5  out of  5
rating by Alexzandria Velazquez
"I had a great experience working J.D., he made getting renter's insurance easy and seamless. Will for sure be recommending him to anyone I know"
We responded:
"Thank you for highlighting your experience with JD on our Germantown team. I know JD enjoyed working with you and we appreciate the opportunity to assist you!"
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John R Curlin

January 3, 2026

5  out of  5
rating by John R Curlin
"Logan made dropping and adding vehicle coverage a breeze. Perfect example of why I left USAA after 37 years. I didn’t have to go through a phone tree…just called, Logan picked up and made it happen. This is how it should be!"
We responded:
"Hey John! Thank you for your kind review. That means a lot to our team and, specifically, to Logan. We are happy to assist you with your insurance needs and hope you have a great year ahead!"
Profile photo of yanhong Hao

yanhong Hao

November 25, 2025

5  out of  5
rating by yanhong Hao
"I had a great experience working with J.D. Leavell. He was incredibly helpful and attentive throughout the whole process. They had a special discount starting on the 15th, and he went out of his way to adjust my policy’s start date so I could take advantage of the offer. I really appreciate his professionalism and thoughtful service. Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Let us know if you need anything else!"
Profile photo of Derion King

Derion King

November 4, 2025

5  out of  5
rating by Derion King
"Service was great! The process was very fast, easy, and simple!!! Logan was great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Miah Wilkins

October 15, 2025

5  out of  5
rating by Miah Wilkins
"Natasha was great! I reached out for renters insurance and the process was super fast and simple! I was working majority of the business day, but she still made sure to accommodate me so that all my requested paperwork could be finished by my move in time. 10/10 recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kierra Hamilton

October 14, 2025

5  out of  5
rating by Kierra Hamilton
"Natasha is the best. Quick, Fast, Efficient, and has a wonderful attitude!"
We responded:
"Thank you, Kierra. Natasha is a true asset to our team. We appreciate your kind words and letting us know about your experience with our Germantown team!"