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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joshua

Joshua

March 30, 2026

5  out of  5
rating by Joshua
"Rhonda was awesome. Very efficient and direct. Made changes to my policy quickly with no hassle."
We responded:
"Thank you, Joshua! We appreciate you and thank you for highlighting Rhonda's great customer service with your insurance needs. She does a fantastic job. We hope you have a great week ahead!"
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Gordon Crabb

March 19, 2026

5  out of  5
rating by Gordon Crabb
"J.D. Leavell is very polite and knowledgeable about State Farm Insurance. March 19, 2026. I was having trouble with my app. Ms. Logan assisted me with getting it up and running. Ms. Logan was very knowledgeable, polite and patient. I would give her a 5 STAR rating."
We responded:
"Thank you, Gordon! We are fortunate to have both, JD and Logan on our team. They carry a wealth of knowledge and experience between the two. We appreciate you trusting our team for your insurance needs!"
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Kevin Mosby

March 18, 2026

5  out of  5
rating by Kevin Mosby
"Thank you Lacy for all your help with my renters insurance."
We responded:
"Hey Kevin! Thank you for highlighting Lacy's great customer service. She truly cares and does a great job for our customers. We appreciate you!"
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JR Ewing

March 17, 2026

5  out of  5
rating by JR Ewing
"Quick action on needed paperwork. Thank You Logan."
We responded:
"Think you for highlighting your experience with Logan. Logan is a great asset to our team. We look forward to serving you and your insurance needs now and in the future."
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Raterrika Mathews

March 16, 2026

5  out of  5
rating by Raterrika Mathews
"I spoke with Jay and he was so nice! We were able to get me a auto quote that I agreed and locked in on. Thank you so much!"
We responded:
"Thank you for letting us know about your experience with Jay, on our team. We are fortunate to have Jay with us. Thank you for allowing us to serve you with your insurance needs!"
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Madison Wax

March 5, 2026

5  out of  5
rating by Madison Wax
"Lacy was incredibly helpful and made the whole process so easy. She quickly helped get the corrections made to my policy and made sure everything was accurate. She was professional, responsive, and took the time to explain things clearly. I really appreciated how smooth she made the experience."
We responded:
"Thank you, Madison. Your words mean a lot to us and to Lacy. We are fortunate to have her on our team. We look forward to continuing to serve you in your insurance needs!"
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Michael Loving

February 23, 2026

5  out of  5
rating by Michael Loving
"J.D. Leavell Did an amazing and professional job. While giving me a quote on homeowners, he found out he could save us on Auto Insurance as well. He explained everything thoroughly and made insurance buying very comfortable and easy! Reach out to him and let him help you cause he will treat you more like a friend than just a client. He even asked how the significant other reacted to the surprise house on valentines day after I hadn't had a chance to talk to him in a few weeks. So he truly cares and pays attention to your needs!"
We responded:
"Michael! Congrats on the new house, sir. We hope you having been doing well. Thank you for highlighting your experience with JD. That means a lot. Enjoy your week ahead and we look forward to helping you with your insurance needs!"
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Ashton Knight

February 19, 2026

5  out of  5
rating by Ashton Knight
"So Sweet (no pun intended) and made sure everything was taken care of. Thank You Leigha!"
We responded:
"Baha, we see what you did there. That was punny. We appreciate you and the opportunity to serve you with your insurance needs. Thank you for the encouragement for Leigha as well!"
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Brady Johnston

February 17, 2026

5  out of  5
rating by Brady Johnston
"They are the best! Highly recommend!"
We responded:
"Brady, you are a treasured customer. We always enjoy working with you. Thank you for highlighting our Germantown team. We look forward to assisting you with your insurance needs now and in the future!"
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Jon Mitchell

February 14, 2026

5  out of  5
rating by Jon Mitchell
"JD is so easy to work with and always finds the best specials possible. Professional and polite"
We responded:
"Jon, thank you for going out of your way to mention JD, with our Germantown team. He is truly a great asset to us and cares for his customers. We hope you have a great week ahead and we look forward to working with you!"
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Jessica Paige

January 23, 2026

5  out of  5
rating by Jessica Paige
"J.D. Leavell was super helpful and not pushy. Thank you so much for all of your help in getting me the best plan!"
We responded:
"Hey Jessica! Thank you for your kind words and highlighting your experience with JD. He is a huge asset to our team and we are fortunate to have him. We look forward to working with you on your insurance needs!"
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Alexzandria Velazquez

January 7, 2026

5  out of  5
rating by Alexzandria Velazquez
"I had a great experience working J.D., he made getting renter's insurance easy and seamless. Will for sure be recommending him to anyone I know"
We responded:
"Thank you for highlighting your experience with JD on our Germantown team. I know JD enjoyed working with you and we appreciate the opportunity to assist you!"
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John R Curlin

January 3, 2026

5  out of  5
rating by John R Curlin
"Logan made dropping and adding vehicle coverage a breeze. Perfect example of why I left USAA after 37 years. I didn’t have to go through a phone tree…just called, Logan picked up and made it happen. This is how it should be!"
We responded:
"Hey John! Thank you for your kind review. That means a lot to our team and, specifically, to Logan. We are happy to assist you with your insurance needs and hope you have a great year ahead!"
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yanhong Hao

November 25, 2025

5  out of  5
rating by yanhong Hao
"I had a great experience working with J.D. Leavell. He was incredibly helpful and attentive throughout the whole process. They had a special discount starting on the 15th, and he went out of his way to adjust my policy’s start date so I could take advantage of the offer. I really appreciate his professionalism and thoughtful service. Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Let us know if you need anything else!"
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Derion King

November 4, 2025

5  out of  5
rating by Derion King
"Service was great! The process was very fast, easy, and simple!!! Logan was great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Miah Wilkins

October 15, 2025

5  out of  5
rating by Miah Wilkins
"Natasha was great! I reached out for renters insurance and the process was super fast and simple! I was working majority of the business day, but she still made sure to accommodate me so that all my requested paperwork could be finished by my move in time. 10/10 recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kierra Hamilton

October 14, 2025

5  out of  5
rating by Kierra Hamilton
"Natasha is the best. Quick, Fast, Efficient, and has a wonderful attitude!"
We responded:
"Thank you, Kierra. Natasha is a true asset to our team. We appreciate your kind words and letting us know about your experience with our Germantown team!"
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Kenny Dominguez

October 7, 2025

5  out of  5
rating by Kenny Dominguez
"I had the pleasure of working with J.D. to get my renters insurance set up, and he made the whole process super easy. He was great at communicating, answered all my questions quickly, and was just a really nice guy to work with overall. He also took the time to pull up several quotes for other services so I could see all my options. I can't recommend him and the State Farm team enough!"
We responded:
"Kenny, thank you for your response and for highlighting your pleasant experience with JD on our Germantown team. It truly means a lot to him and to our team. We are thankful for you!"
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Zoya Khan

October 7, 2025

5  out of  5
rating by Zoya Khan
"I’m very happy with the service I have received. Natasha is the best! She explained everything I wanted to know in detail and helped out as much as I needed. Thank you so much! You’re an asset to the company and they’re lucky to have you 😊"
We responded:
"Thank you so much for your continued support! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Dallas Jackson

September 30, 2025

5  out of  5
rating by Dallas Jackson
"Great experience with Mrs.Natasha! She did my quote and got my policy started quickly while making sure all of my questions were answered! Very knowledgeable!"
We responded:
"Dallas, thank you for highlighting your experience with Natasha. She is a great asset to our team."
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Takeya Robinson

September 24, 2025

5  out of  5
rating by Takeya Robinson
"Natasha helped me out so much with getting insurance for my home & life insurance as well. She was very helpful and informative! Everything was done in a timely manner. Fast service and communicated everything very well."
We responded:
"Thank you for highlighting your experience with Natasha. It means a lot to her and to the whole Germantown team. We look forward to continuing to work with you and hope you enjoy the fall season ahead!"
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Cary Clarke

September 24, 2025

5  out of  5
rating by Cary Clarke
"Natasha was professional and very responsive. Would definitely recommend."
We responded:
"Thank you for your kind words regarding your experience with Natasha and our Germantown team. We greatly appreciate it!"
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Chris Marsh

September 23, 2025

5  out of  5
rating by Chris Marsh
"Logan S. is a ROCK STAR when it comes to researching and explaining complex information. Persevered and got back to me quickly with exactly what I needed to make my decisions."
We responded:
"Thank you, Chris! We appreciate your feedback regarding your experience with Logan Shaw on our Germantown team. It means a lot to her and our team!"
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Extreme Restorations

September 22, 2025

5  out of  5
rating by Extreme Restorations
"We've had the pleasure of working with our State Farm insurance representative JD for some time now, and the experience has been consistently exceptional. From the very beginning, he has demonstrated a genuine commitment to helping us understand our coverage options, making what can sometimes feel like a complicated process incredibly straightforward and stress-free. Always ask for JD because he is the best!"
We responded:
"Thank you so much for your kind words regarding your experience with JD on our Germantown team. It means a lot to him and to our team. We appreciate you!"
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Shaun Cheatham

September 17, 2025

5  out of  5
rating by Shaun Cheatham
"My experience at Caleb's office has been very good so far. Natasha P. helped me out with getting my policies transferred over from another agent's office to Caleb's office. First impressions are important, and when I first called the office she answered and she was very nice, courteous and helpful with a great sense of humor. I look forward to staying at Caleb's office for the long haul! Thanks!!"
We responded:
"Thank you for your 5-star review! It has been our pleasure working with you the other day. Thank you for putting your trust in our team!"