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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patty Harper

Patty Harper

April 29, 2025

5  out of  5
rating by Patty Harper
"Natasha made getting renters insurance so fast and easy! She was awesome and the rate was super affordable! Two thumbs up and 5 Stars!"
We responded:
"Thank you, Patty, for your review of Natasha and our Germantown team regarding your renters insurance purchase. We appreciate you putting your trust in our team and look forward to working with you!"
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AG Motorsports LLC

April 22, 2025

5  out of  5
rating by AG Motorsports LLC
"we have been working with Natasha and Caleb for years and they have been great to work with, highly recommended and if possible i would leave more than 5 starts."
We responded:
"Wow, great review. We are happy to hear about your experience with Natasha from our Germantown team. It means a lot to us!"
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Alexis Dunn

April 18, 2025

5  out of  5
rating by Alexis Dunn
"JD was great! Very informative and helpful"
We responded:
"Thank you, Alexis! JD is a true asset to our team and we are fortunate to have him. We look forward to continually working with you!"
Profile photo of Jeff Spencer

Jeff Spencer

April 11, 2025

5  out of  5
rating by Jeff Spencer
"Great to work with, made process easy, answered all my questions, explained everything quite well. Would highly recommend. Made choosing insurance a breeze."
We responded:
"Jeff, we greatly appreciate your business and your kind review of your experience with our office!"
Profile photo of selene gonzalez

selene gonzalez

April 10, 2025

5  out of  5
rating by selene gonzalez
"J.D. is such a pleasure to work with! He is professional and very knowledgeable in his field. My husband and I appreciate how he presents all our options to us with detail before we make a decision. He is easy to get in touch with and is always happy to help!"
We responded:
"Thank you, Selene. JD with our Germantown team is great! We are fortunate to have him and we look forward to working with you!"
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Joe Montgomery

March 31, 2025

5  out of  5
rating by Joe Montgomery
"They look out for their customers"
We responded:
"Thank you, Joe! That means a lot to me and our team!"
Profile photo of Charlie Cocroft

Charlie Cocroft

March 29, 2025

5  out of  5
rating by Charlie Cocroft
"Natasha was amazing 10/10 will recommend!!!!"
We responded:
"Hey Charlie! Thank you for highlighting your experience with Natasha, on our Germantown team. We are very fortunate to have her with us!"
Profile photo of P Frazier

P Frazier

March 29, 2025

5  out of  5
rating by P Frazier
"If you are looking for the right person to help with any type of insurance that person would be Ms. Natasha , she was so sweet and so helpful! I had so many questions and she answered them all plus some ! I would highly recommend her for anyone that needs help with insurance! Thank so much Ms. Natasha"
We responded:
"Thank you for taking time to review your experience with Natasha on our Germantown team. It means the world to her and to us. We look forward to continuing to work with you!"
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Jaliyah Brown

March 29, 2025

5  out of  5
rating by Jaliyah Brown
"Natasha was great and made the process very easy!"
We responded:
"Thank you, Jaliyah! Natasha is a great asset to our team!"
Profile photo of Jackie G.

Jackie G.

March 29, 2025

5  out of  5
rating by Jackie G.
"Natasha Poluga was very helpful and knowledgeable with my husband and me getting supplemental life insurance and switching our auto and home owner’s insurance. She answered all of our questions, saved us a ton of money our monthly premiums and took care of handling everything quickly. I highly recommend her for anyone looking for an honest, professional insurance agent!"
We responded:
"Thank you, Jackie. I am glad to hear you had a good experience with Natasha, on our Germantown team, when looking at life insurance needs. We are grateful for the review and look forward to continually working with you!"
Profile photo of Cara Phelps

Cara Phelps

March 26, 2025

5  out of  5
rating by Cara Phelps
"We do a lot of work with Caleb and have received nothing but professionalism and tact from him and his team. Such a pleasure to work with!"
We responded:
"Cara, thank you for saying so! We appreciate you and hope you enjoy the week ahead!"
Profile photo of Alan Grissom

Alan Grissom

March 26, 2025

5  out of  5
rating by Alan Grissom
"Caleb helped me get the plan i needed and made the process smooth as a river rock. Thank you guys"
We responded:
"Thank you, Alan. You have been a joy to work with and we appreciate you highlighting your experience with our Germantown team!"
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Travis Peeler

March 11, 2025

5  out of  5
rating by Travis Peeler
"Five⭐⭐⭐⭐⭐ to Natalie. Great experience good job"
We responded:
"Travis, thank you for your review of your experience with our Germantown team. It means a lot to us. Enjoy your week!"
Profile photo of Patrick Haralson

Patrick Haralson

March 7, 2025

5  out of  5
rating by Patrick Haralson
"Caleb Hollingsworth and JD Leavell are fantastic to work with. Any time I have any insurance needs, from business to personal, I reach out to them first. Quality people who do quality work in a timely fashion. Hard to beat!"
We responded:
"Patrick, thank you for your kind review regarding your experience with our Germantown team. It means a lot to us and we thoroughly enjoy working with you!"
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Ebony Turnage

February 28, 2025

5  out of  5
rating by Ebony Turnage
"Excellent service amazing customer service and support ."
We responded:
"Ebony, I really enjoyed our time together. You are such a nice soul and I enjoy our meetings. Enjoy your weekend!"
Profile photo of Zach James

Zach James

February 27, 2025

5  out of  5
rating by Zach James
"Been working with J.D. Leavell at Caleb Hollingsworth - State Farm for almost a year now and he has been nothing but first-class. Each time we speak, he is able to answer my questions with detail and cares for his clients. Highly recommend J.D."
We responded:
"Zach, thank you sir. We are fortunate to have JD on our Germantown team. Thank you for your response and we look forward to working with you!"
Profile photo of Samuel Matthews

Samuel Matthews

February 1, 2025

5  out of  5
rating by Samuel Matthews
"Wife and I had a great experience. J.D. puts the effort into his clients, and makes sure they are taken care of, just like he did with us. State Farm has proved to be truly helpful!"
We responded:
"Thank you, Samuel! We are fortunate to have JD on our Germantown team!"
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SAT Towing and Recovery LLC

January 31, 2025

5  out of  5
rating by SAT Towing and Recovery LLC
"In my experience, JD at State Farm has been the most exceptional insurance agent I have encountered. If you are seeking insurance services, I strongly recommend consulting with him. His expertise has proven invaluable to my business endeavors. Thank you JD!"
We responded:
"Wow, great review. It really means a lot to us. JD is a true asset on our team and we appreciate you highlighting your experience with him!"
Profile photo of Trey Jones

Trey Jones

January 31, 2025

5  out of  5
rating by Trey Jones
"Great experience with Natasha. Very knowledgeable and able to help on a moments notice with my home owners insurance that took a huge price increase. She took the time to explain the differences pf coverage from the other company to hers so not only do I get better coverage but a much better price. Thank you Natasha for all the help!"
We responded:
"Thank you, Trey. Your kind words mean a lot to Natasha and our team. We hope you have a great 2025 ahead!"
Profile photo of Jonathan Jefferson

Jonathan Jefferson

January 30, 2025

5  out of  5
rating by Jonathan Jefferson
"Natasha made my relocation to Memphis smooth. I was able to get my auto and homeowner’s insurance handled within a day. Thank you for a wonderful experience."
We responded:
"Jonathan, welcome to Memphis! We hope you enjoy it here. We are fortunate to have Natasha with us and glad to hear about your positive experience!"
Profile photo of Kimberley Holland Johnson

Kimberley Holland Johnson

January 30, 2025

5  out of  5
rating by Kimberley Holland Johnson
"Natasha did an excellent job assisting my son with rental insurance. Her response time was quick and she answered all of our questions. He was signed up before the end of day and we didn’t have to visit the office. Very convenient and friendly customer service! 10/10 we do recommend!"
We responded:
"Thank you, Kimberley! Your review of your experience with our team member, Natasha, means a lot to us. We hope you have a great weekend ahead!"
Profile photo of Brèona Ward

Brèona Ward

January 30, 2025

5  out of  5
rating by Brèona Ward
"Natasha Poluga is the best! She helped me with getting renter's insurance.She was very informative ,patient and so kind. I definitely recommend talking with her!"
We responded:
"Breona, thank you! Natasha is a true asset to our Germantown team. We look forward to working with you!"
Profile photo of Summer Jones

Summer Jones

January 29, 2025

5  out of  5
rating by Summer Jones
"Natasha was very helpful, timely & personal I loved working with her 😊 She gave me a great price on my renters insurance and made everything smooth"
We responded:
"Summer, thank you for mentioning your experience with Natasha, on our Germantown team. She is great and we are fortunate to have her with us!"
Profile photo of Miya Piya

Miya Piya

January 28, 2025

5  out of  5
rating by Miya Piya
"J.D. has been an amazing State Farm rep! He was recommended to me for setting up my renter's insurance but after speaking to him and explaining my issues with my previous car insurance agency, he gave me the best plan for my car insurance. He listened to my every need, he was very detailed and, he kept in contact with me as I transitioned between car insurance providers. He helped me to save over $200 on my car insurance policy and I'm thankful that we crossed paths! I definitely recommend giving him a call for your insurance needs!"
We responded:
"Thank you, Miya! We are fortunate to have JD on our Germantown team. He is great at explaining auto and renters insurance and assisting our customers know what options they have. We look forward to working with you!"
Profile photo of Vipin Ragi

Vipin Ragi

January 25, 2025

5  out of  5
rating by Vipin Ragi
"Exceptional service by Natasha Poluga! She went above and beyond to help me secure auto insurance, exploring every possible option to ensure I got the best package with all the benefits I needed. What truly stood out was her dedication—working from home on a Saturday to ensure I had my insurance sorted before picking up my car. Truly appreciate her commitment and outstanding support!"
We responded:
"Vipin, thank you for highlighting your experience with Natasha with our Germantown team. We are fortunate to have her!"