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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elliott Iberg

Elliott Iberg

June 28, 2026

5  out of  5
rating by Elliott Iberg
"Logan was so helpful and friendly after I bought a new car in another state after moving recently. There were some state specific complications and it was late Friday afternoon, however she took the time and patience to ensure I was properly covered short term with a long-term plan for my new residence.

There is significant value being able call in without having to navigate an impersonal phone tree maze. I’m very grateful for her help and the peace of mind knowing my new car was properly covered!"
We responded:
"Nice ride! Thank you for highlighting your experience with Logan. We appreciate your trust in our team and allowing us to help you with your insurance needs!"
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Delisa Inge

June 28, 2026

5  out of  5
rating by Delisa Inge
"I am very pleased with the service. She was very professional and nice. She was also helpful."
We responded:
"Thank you for those kind words. That is very kind of you. Thank you for the opportunity to assist you with your insurance needs!"
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Dalya Ahmed

June 27, 2026

5  out of  5
rating by Dalya Ahmed
"As a first time homebuyer, I had a lot of questions and concerns. J.D. Leavell was super awesome with explaining the homeowner’s insurance policy. Great customer service."
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Nadia Hamed

June 23, 2026

5  out of  5
rating by Nadia Hamed
"JD was super helpful and made the experience smooth and easy highly recommend"
We responded:
"Thank you, Nadia! JD is a great asset to our team and always tries to find the best mix of coverage and premium for our customers. Thank you for allowing us to assist!"
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Klay MisTic

June 18, 2026

5  out of  5
rating by Klay MisTic
"My State Farm agent JD is absolutely 100% helpful and genuine also kept up with every bit of communication above and beyond five stars."
We responded:
"Thank you for your 5 star review and sharing your experience with us and JD! We appreciate the opportunity to serve you. Have a great week ahead!"
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Arterica Jones

June 18, 2026

5  out of  5
rating by Arterica Jones
"J.D. Leavell was awesome in helping me get my renters insurance set up! He was professional, efficient, transparent, and made the entire process quick and easy to understand. As a first-time renter, I appreciated how responsive he was and how clearly he explained everything. Excellent customer service from start to finish. I highly recommend him to anyone looking for insurance through State Farm!

⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your kind words and review. It means a lot to our team and JD, specifically. We look forward to working with you!"
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Kerrigan Magnus

June 17, 2026

5  out of  5
rating by Kerrigan Magnus
"JD was so helpful! Great experience"
We responded:
"Thank you, Kerrigan. JD is great. He is genuine and very passionate about helping our insureds. Thank you for the chance to do so and for highlighting your experience with him!"
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Sherry Blanchard

June 16, 2026

5  out of  5
rating by Sherry Blanchard
"I had a fantastic experience with J. D. In Caleb Hollingsworth office. He was extremely helpful and helped me secure the insurance I needed. I will recommend them to everyone I talk to."
We responded:
"Thank you, Sherry! JD is great and we are fortunate to have him on our team. Thank you for highlighting your experience with him!"
Profile photo of Adah Davis

Adah Davis

June 15, 2026

5  out of  5
rating by Adah Davis
"Got into a tight spot where I needed Renter's Insurance FAST as someone who didn't know much about it. John Leavell was an absolute superhero and managed to help me out and explain everything thoroughly inside my time crunch, and the quote I got was super reasonable. Super happy with the plan I went with and would highly recommend!!"
We responded:
"Thank you for those kind words. JD is great and very sensitive to the needs of our customers. We appreciate your trust in our team and look forwarding to continually working with you!"
Profile photo of TooTiredForThis -_-

TooTiredForThis -_-

June 12, 2026

5  out of  5
rating by TooTiredForThis -_-
"I got into a bit of emergency situation and needed to get a plan extremely quickly - Mr. John Leavell was able to help me out immediately, and I got everything I needed done that day. Within 10 minutes, even. SUPER confident I made the right call choosing FB for my policy, highly recommend!!"
We responded:
"I am glad to hear JD was able to assist you in your time of need. Thank you for putting your trust in our team. It means the world to us!"
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octavia potter

June 8, 2026

5  out of  5
rating by octavia potter
"Logan was very helpful and informative. I really appreciated her assistance in getting me the best rate for insurance."
We responded:
"Thank you, Octavia. We are fortunate to have Logan on our team. We appreciate you highlighting your experience with her as she assisted with insurance. Have a great week ahead!"
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Corey Whitsett

June 4, 2026

5  out of  5
rating by Corey Whitsett
"I recently worked with John Leavell during the refinance of my home. John took the time to review my current policies, explain my options, and helped me bundle my home and auto insurance coverage.

What stood out most was that John was focused on finding the best solution for my needs rather than simply selling a policy. He made sure I had the right coverage and found every discount for me. I have better coverage and a smaller monthly payment.

If you're looking for an insurance agent who genuinely cares, I highly recommend John Leavell and his team at State Farm."
We responded:
"Thank you, Corey. JD is great. He is the most thorough individual I have ever seen and really does a great job of matching risk to coverage and coverage to price. We appreciate you and look forward to continuing to work with you!"
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Pat St

June 3, 2026

5  out of  5
rating by Pat St
"OMG, WE HAD AN OPPORTUNITY TO ACTUALLY SPEAK WITH AN INSURANCE AGENT THAT REALLY TOOK THERE TIME AND WORKED WITH US TO MEET OUR INSURANCE NEEDS, THANKS JD WE WILL RECOMMEND YOU TO EVERYONE"
We responded:
"Thank you for your kind review. It means a lot to me and my team. We thoroughly look forward to working with you and assisting you. Have a wonderful holiday season."
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Elise Batiste

June 3, 2026

5  out of  5
rating by Elise Batiste
"I worked with Logan to get my renters insurance set up. He was very kind and helpful. Made the process quick, easy and smooth. If you’re looking for insurance through this company, ask for Logan! He’ll get you right"
We responded:
"Thank you for the 5-star review, Elise! Here on State Farm Agent Caleb Hollingsworth’s Team, we are proud to serve our community and appreciate your recognition. "
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JR Ewing

June 3, 2026

5  out of  5
rating by JR Ewing
"Quick action on needed paperwork. Thank You Logan."
We responded:
"Think you for highlighting your experience with Logan. Logan is a great asset to our team. We look forward to serving you and your insurance needs now and in the future."
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Dawn Simpson

June 2, 2026

5  out of  5
rating by Dawn Simpson
"Logan Winslet, made my day when he called to follow up with me on a new quote for my car insurance, I couldn’t have been more happier with the new quote he gave me. Thank you 😊"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Caleb Hollingsworth’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Germantown ."
Profile photo of Nancy Simmons

Nancy Simmons

June 2, 2026

5  out of  5
rating by Nancy Simmons
"Logan was great to work with"
We responded:
"Thank you for the 5-star review, Nancy! Here on State Farm Agent Caleb Hollingsworth’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of halle wallace

halle wallace

June 1, 2026

5  out of  5
rating by halle wallace
"Logan was so kind and helpful! Setting up a policy was super easy and she answered any questions I had. Really appreciate her help!"
We responded:
"Halle, thank you for your kind words. Logan is a great asset to our Germantown team. We appreciate you putting your trust in our team to assist you with your insurance needs!"
Profile photo of Max Surwillo

Max Surwillo

May 27, 2026

5  out of  5
rating by Max Surwillo
"Worked with Logan Winstel on getting my renters insurance quote quick, easy, and a great price and service. Great experience."
We responded:
"Logan is a great asset to our Germantown team. Thank you for giving him a shoutout and allowing us to assist you with your insurance needs!"
Profile photo of Selena Ray Jones

Selena Ray Jones

May 27, 2026

5  out of  5
rating by Selena Ray Jones
"Mr. Hollingsworth was extremely professional, helpful, and patient throughout my entire claim process. Dealing with an accident and repairs can be stressful, but Logan made the process much easier by communicating clearly, answering my questions, and making sure everything was handled properly. I truly appreciated his kindness, responsiveness, and willingness to help whenever issues came up. Thank you again for making a difficult situation feel a lot less overwhelming."
We responded:
"Thank you so much for your feedback and information. This means a lot to us and we appreciate your trust in our team and allowing us to assist. We hope you have a great week ahead!"
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Tefajah Logan

May 27, 2026

5  out of  5
rating by Tefajah Logan
"Logan was so nice. No better price!"
We responded:
"Thank you for letting us about your experience with Logan. Logan is genuine and always looking for the best ways to protect customers while saving them on premiums. We appreciate you!"
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J B

May 27, 2026

5  out of  5
rating by J B
"Jay did a fantastic job with helping me thank you so much"
We responded:
"Thank you for this feedback regarding your experience with Jay on our Rossville team. We are glad to hear it went well and we look forward to continually assisting you with your insurance needs!"
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Kinundra House

May 26, 2026

5  out of  5
rating by Kinundra House
"Great service. Highly recommended."
We responded:
"Thank you, Kinundra! This means a lot to us!"
Profile photo of E S

E S

May 26, 2026

5  out of  5
rating by E S
"John was very helpful and courteous. Thanks for your help."
We responded:
"JD is great. He offers comedic relief and genuine assistance with insurance questions and concerns. We appreciate. Thank you for allowing us to help with your insurance needs. Have a great week ahead!"
Profile photo of Casie Cottrell

Casie Cottrell

May 22, 2026

5  out of  5
rating by Casie Cottrell
"Logan was great. He laid out multiple plan options for me and made them clear to understand. He then constantly followed up with me, and answered all my questions. This was my first time having to get renter insurance so I was stressed but he made the whole experience smooth and easy. Thank you!!"
We responded:
"Thank you for your kind words regarding your experience with Logan in our office. He is an incredibly genuine guy and really wants to help our insureds. Thank you for putting your trust in our team!"